FAQ

How Do I Upgrade My Status?

Current Unlimited Wash Pass Members can manage their wash pass online here to upgrade their status to any one of our wash passes for extra perks at all of our locations.
Not an Unlimited Wash Pass Member yet? Upgrade your status and sign up for an Unlimited Wash Pass online here!

How do I become a Founding Member of a New Breeze Thru Location?

This was a Limited Time promotion to become a Founding Member of our West Loveland and Windsor location as a Premium Shine Wash Pass Member for $10 Off FOR LIFE for washes and perks at all Breeze Thru locations. This promotion ran from 9/8/23 thru 7/8/24.

How do I purchase an unlimited wash pass?

Purchase your Unlimited Wash Pass online here or visit a Breeze Thru location near you to learn how you can sign up.

How do I change my unlimited wash pass?

You can modify your pass online here.

Where can I use my wash pass?

You can use your wash pass at any of our locations. We are in Longmont, Loveland, Johnstown, Greeley, Fort Collins, Windsor and Cheyenne.

How many times a day can I go through?

The pass is unlimited, so as many times as you like.

When is my automatic withdrawal for my wash pass billed out?

It is billed out on your anniversary date (the same day of month as you sign up). The anniversary date could change if your credit card starts to decline payment. If the card declines, we will continue to bill the account daily until payment is received.

How can I get monthly receipts for my Unlimited Wash Pass?

You will need to request to get automatic receipts at the point of activation. Our employee will mark you down to automatically receive once they activate the account.

Do we offer a family plan?

No, because the prices are discounted to the point that purchasing multiple passes cost less than most car wash family plans. Shop around if you do not believe us!

Can I use a gift card or cash to pay for Unlimited Washes?

No, the only method to purchase the Unlimited Wash Pass is by automatic withdrawals on a credit card, or you can purchase an annual pass. Ask an attendant on site for details regarding an annual wash pass.

How can I pause/suspend my membership?

The process actually works the same as our cancellation process. Click, “Manage My Wash Pass“, and select cancel membership. When you’re ready to resume, simply pull up to a kiosk and re-insert your can to reactivate your window sticker and you’re back in action!

What if I’m not satisfied with the wash quality?

Whenever there is an issue with wash quality, we are more than happy to correct the issue. All we ask is notice while on site and we can help you out before having to go to another location! 

The wash didn’t take off all the bugs!

Bugs are some of the most difficult things to remove from a vehicle. Bug guts are harmful to your vehicle due to a very high acidity. It creates a strong, rapid deterioration of the vehicle’s clear coat. Add heat and the sun to it and it speeds up the permanent damage that will require additional elbow grease to remove.

Pre-treating before using the wash

We recommend for bugs that are stuck on there to pre-treat the area with something like Simple Green before going into the wash to help loosen up the bugs stuck on the vehicle much like soaking food in a baked dish. We also recommend frequent trips to the wash to help keep them from getting permanently stuck to your vehicle. That’s why the Unlimited Wash Pass is a great resource. 

Bent license plates

There are a few things you can do to prevent your license plate from bending in a car wash. First, make sure that the license plate is securely fastened to the car using a license plate cover that fits your vehicle. Any car washes that have spinning brushes and a wash tunnel may cause the plate to bend. Remember, license plates are made of thin aluminum, so they can be bent easily.

I would like to do a Fundraiser, how do I sign up my organization?

At particular times of year, the Fundraisers section will be active and we ask that all requests be submitted through the form to be considered for the program. Our Fundraiser Director will reach out to you as soon as possible. As you can imagine we get a lot of requests.

Do I need an appointment for Interior Services?

Each service may have a short wait time but comes with the Premium Shine wash packages. 

Service is first come, first serve. No reservation is required! 

I got a new vehicle, do I need to cancel my existing wash pass?

No! In fact, just like getting a new windshield and transferring it over, we can transfer your account from one vehicle to another! Easy to update at any location in the main office!

Went through the wash and my windshield cracked!

This is known as Thermal Shock. A helpful news video linked here describes how the process can affect windshields. Towards the end explains how washing your car at certain times of day might be better and safer with extreme temperatures for your vehicle’s glass.

What is Thermal Shock?

Thermal shock occurs when a rapid temperature change impacts an already vulnerable area of your vehicle. For instance, imagine you have a small crack in your windshield, and you take your vehicle through a car wash. The change in temperature during the wash could potentially cause the windshield crack to expand due to thermal shock.

How Do I Check My Gift Card Balance?

You can go to any location’s main office and ask a staff member to assist you with this. Or you can go to the link here to check the card number. Our giftcards are fulfilled by WorldGiftCard.com

What if I need a refund?

You can use the contact form to send an email directly to us to review your request. No refunds or credits will be given for partial periods. No refunds or credits will be issued for Annual Wash Passes purchased due to already discounted pricing.